Caltech Lifts has been named Best Dundee-based Family Business of the Year in The Courier Business Awards 2023 days after it celebrated its 45th birthday.
The family firm, founded in Dundee in 1978 by engineer Howard Renwick and now run by his sons Andrew and Fraser, was named the best family Dundee-based business at the glittering awards ceremony at the Apex Hotel in Dundee on Saturday night (October 28).
Managing Director Andrew Renwick accepted the award from host Gaby Roslin along with his dad Howard and brother Fraser.
Record
The judging panel, which this year was chaired by entrepreneur Mike Soutar, chose Caltech Lifts as the winner because it has kept its growth plan to increase turnover, profit and staff to record levels on-track despite the colossal challenge of Covid restrictions by maintaining rigorous focus on delivering high-quality service, products and value.
In its awards application, Caltech Lifts also cited its focus on excellence in customer service as one of its main sources of competitive advantage, along with investing in getting, training and retaining the right staff.
‘Amazing present’
Speaking about the award win, Andrew Renwick said: “To win Dundee-based Family Business of the Year in The Courier Business Awards days after we celebrated the company’s 45th birthday is an amazing present for the company and our family.
“This has been hard-earned by the years of hard work we and our staff have put into building Caltech Lifts to where it is today. It’s a great reward for everyone and I’d like to thank our staff and customers for their commitment to our family firm over the last 45 years. We enjoyed a great night on Saturday with staff, clients, suppliers and friends”
Established in 1978, Caltech Lifts Limited is one of Scotland’s leading suppliers and maintainers of lifting equipment, including passenger lifts, goods lifts, disabled access lifts and stairlifts to the Public and Private sectors, and maintains more than 1,500 lifts across Scotland.
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Sandra Cole05/08/2022I would like to say a huge thank you to your team for the excellent customer service you have provided to my parents in Dundee. You have gone way beyond providing a service. My mum is disabled and cannot function at home without her stairlift. She is by all accounts housebound. The support you have given them is quite frankly unbelievable and it is blatantly apparent how much you care. I cannot recommend your company highly enough. My parents are my world and I have no words to explain just how well you have looked after them. Thank you from the bottom of my heart. You are amazing. Sandra Cole.Lynn N14/02/2022Quoted and fitted a stairlift for my parents at short notice and at a significantly lower price than all the national competitors. Happy to support a local company, and we were delighted with the service - from sales staff to the guy who performed the installation.kev08/06/2021We (Alpha Projects) have worked with Caltech Lifts on several projects and would not hesitate to highly recommend the company. We have always found Caltech to offer a friendly, personable service and carry out their works in an efficient, safe and timely manner.John Fort07/05/2021Cannot thank Caltech enough for swift service in getting our lift back up and running in time when we urgently needed it most, could not have got this service any where else top job guys - Thank you again - The Fort Hotel Broughty Ferry DundeeJason Sellars18/12/2020An absolute pleasure to deal with. Having discussed my requirements Caltech were able to provide a stairlift that matched my criteria and budget perfectly. Very impressed by their clear, friendly and fast communication as well as punctuality . Installation work by engineer Tony is impeccable, and was carried out very efficiently with no disruption at all. He also gave excellent step by step instructions on using the lift (we all observed Covid awareness throughout). This stairlift has helped to lift my mum out of what has been a very difficult time for her, and I'm so pleased to have supported such a well deserving local company. Thanks again Murray, Graeme and Tony!Robert Sloan13/12/2020I would highly recommend Caltech Lifts as just installed a stair lift into my mothers home. From start to finish all those involved have been very professional, efficient, keeping us informed throughout the whole process. The installation was carried out to a high standard. Special thanks to Graeme and TonyHenry Donaldson19/07/2020We recently had a problem with the lift in the care home myself and my wife run - our current service provider said we were going to have to spend £20,000 to upgrade the equipment so naturally I got a second price. To my absolute delight Caltech sent an engineer out to take details but also to spend a little time on the lift to which they managed to resolve the intermittent fault and it has now been running perfectly for 6 weeks!! Can't thank the team enough.Brian J Kidd03/07/2017Super helpful. Great service and staff, highly recommend
