Terms & Conditions

WEBSITE TERMS AND CONDITIONS OF USE

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy governs Caltech Lift’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, you are not permitted to use our website.

The term ‘Caltech Lifts’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Stannergate Road, Dundee, Scotland, DD1 3NA. Our Company No. SC256589 and VAT Reg No. 356398416. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are the property of their respective trade mark owners.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United Kingdom.

Copyright notice

GDPR compliance statement

Caltech Lifts Ltd respects and complies with the EU General Data Protection Regulations (GDPR).

Some of the key ways we comply with these regulations are:

Consent

We explain what you’re consenting to clearly and without ‘legal jargon’, and ask that you explicitly consent to contact from us.

Breach Notification

In the event of a breach we will notify affected users within 72 hours of first having become aware of the breach.

Right to Access

Users can request confirmation as to whether or not personal data concerning them is being processed, where and for what purpose. Further, we shall provide a copy of the personal data, free of charge, in an electronic format.

Right to be Forgotten

Once we have compared your (the subjects’) rights to “the public interest in the availability of the data”, we may delete your personal data where you have requested this.

Data Portability

We allow you to receive the personal data concerning you, which we will provide in a ‘commonly used and machine readable format’ and you have the right to transmit that data to another ‘controller’.

Privacy by Design

We implement appropriate technical and organisational measures, in an effective way, in order to meet the requirements of this Regulation and protect the rights of data subjects’. We hold and process only the data absolutely necessary for the completion of our duties (data minimisation), as well as limiting the access to personal data to those needing to act out the processing.

Summary

Article Name

Terms and Conditions

Author

Caltech Lifts

Publisher Name

https://www.caltechlifts.co.uk/

Publisher Logo

     Excellent  
     Based on 10 reviews 
    
 
 
   
 
 
        
   Sandra Cole 
 05/08/2022
 
 
  I would like to say a huge thank you to your team for the excellent customer service you have provided to my parents in Dundee. You have gone way beyond providing a service. My mum is disabled and cannot function at home without her stairlift. She is by all accounts housebound. The support you have given them is quite frankly unbelievable and it is blatantly apparent how much you care. I cannot recommend your company highly enough. My parents are my world and I have no words to explain just how well you have looked after them. Thank you from the bottom of my heart.  You are amazing.  Sandra Cole.
  
 
       
   Lynn N 
 14/02/2022
 
 
  Quoted and fitted a stairlift for my parents at short notice and at a significantly lower price than all the national competitors. Happy to support a local company, and we were delighted with the service - from sales staff to the guy who performed the installation.
  
 
       
   kev 
 08/06/2021
 
 
  We (Alpha Projects) have worked with Caltech Lifts on several projects and would not hesitate to highly recommend the company. We have always found Caltech to offer a friendly, personable service and carry out their works in an efficient, safe and timely manner.
  
 
       
   John Fort 
 07/05/2021
 
 
  Cannot thank Caltech enough for swift service in getting our lift back up and running in time when we urgently needed it most, could not have got this service any where else top job guys - Thank you again - The Fort Hotel Broughty Ferry Dundee
  
 
       
   Jason Sellars 
 18/12/2020
 
 
  An absolute pleasure to deal with. Having discussed my requirements Caltech were able to provide a stairlift that matched my criteria and budget perfectly. Very impressed by their clear, friendly and fast communication as well as punctuality . Installation work by engineer Tony is impeccable, and was carried out very efficiently with no disruption at all. He also gave excellent step by step instructions on using the lift (we all observed Covid awareness throughout). This stairlift has helped to lift my mum out of what has been a very difficult time for her, and I'm so pleased to have supported such a well deserving local company. Thanks again Murray, Graeme and Tony!
  
 
       
   Robert Sloan 
 13/12/2020
 
 
  I would highly recommend Caltech Lifts as just installed a stair lift into my mothers home. From start to finish all those involved have been very professional, efficient, keeping us informed throughout the whole process.
The installation was carried out to a high standard.
Special thanks to Graeme and Tony
  
 
       
   Henry Donaldson 
 19/07/2020
 
 
  We recently had a problem with the lift in the care home myself and my wife run - our current service provider said we were going to have to spend £20,000 to upgrade the equipment so naturally I got a second price. To my absolute delight Caltech sent an engineer out to take details but also to spend a little time on the lift to which they managed to resolve the intermittent fault and it has now been running perfectly for 6 weeks!! Can't thank the team enough.
  
 
       
   Brian J Kidd 
 03/07/2017
 
 
  Super helpful. Great service and staff, highly recommend

Sandra Cole

05/08/2022

I would like to say a huge thank you to your team for the excellent customer service you have provided to my parents in Dundee. You have gone way beyond providing a service. My mum is disabled and cannot function at home without her stairlift. She is by all accounts housebound. The support you have given them is quite frankly unbelievable and it is blatantly apparent how much you care. I cannot recommend your company highly enough. My parents are my world and I have no words to explain just how well you have looked after them. Thank you from the bottom of my heart. You are amazing. Sandra Cole.

Lynn N

14/02/2022

Quoted and fitted a stairlift for my parents at short notice and at a significantly lower price than all the national competitors. Happy to support a local company, and we were delighted with the service - from sales staff to the guy who performed the installation.

kev

08/06/2021

We (Alpha Projects) have worked with Caltech Lifts on several projects and would not hesitate to highly recommend the company. We have always found Caltech to offer a friendly, personable service and carry out their works in an efficient, safe and timely manner.

John Fort

07/05/2021

Cannot thank Caltech enough for swift service in getting our lift back up and running in time when we urgently needed it most, could not have got this service any where else top job guys - Thank you again - The Fort Hotel Broughty Ferry Dundee

Jason Sellars

18/12/2020

An absolute pleasure to deal with. Having discussed my requirements Caltech were able to provide a stairlift that matched my criteria and budget perfectly. Very impressed by their clear, friendly and fast communication as well as punctuality . Installation work by engineer Tony is impeccable, and was carried out very efficiently with no disruption at all. He also gave excellent step by step instructions on using the lift (we all observed Covid awareness throughout). This stairlift has helped to lift my mum out of what has been a very difficult time for her, and I'm so pleased to have supported such a well deserving local company. Thanks again Murray, Graeme and Tony!

Robert Sloan

13/12/2020

I would highly recommend Caltech Lifts as just installed a stair lift into my mothers home. From start to finish all those involved have been very professional, efficient, keeping us informed throughout the whole process. The installation was carried out to a high standard. Special thanks to Graeme and Tony

Henry Donaldson

19/07/2020

We recently had a problem with the lift in the care home myself and my wife run - our current service provider said we were going to have to spend £20,000 to upgrade the equipment so naturally I got a second price. To my absolute delight Caltech sent an engineer out to take details but also to spend a little time on the lift to which they managed to resolve the intermittent fault and it has now been running perfectly for 6 weeks!! Can't thank the team enough.

Brian J Kidd

03/07/2017

Super helpful. Great service and staff, highly recommend